Aquanation and Aquahub open from Monday 21 June

17 June 2021

We are pleased to announce we will be reopening the main pool, warm water pool and gym at Aquanation and Aquahub from Monday 21 June! Due to capacity limits a booking system will be in place. Bookings open 8.30am tomorrow, Friday 18 June.

We’re excited to welcome you back to our venues and support you in achieving your fitness and wellbeing goals.

Over the following days we will be busy preparing behind the scenes to ensure the reopening of our venues is as smooth and safe as possible, so you can have a seamless member experience.

Please note the following updates and important information relating to your membership and how you can book your next session.

Services available when we reopen

The services available from Monday 21 June will be as follows:

- Lap swimming
- Warm water sessions
- Gym sessions
- Outdoor bootcamp sessions (Aquanation only)

What you need to know before you visit Aquanation and Aquahub

Before you select and book your session, please familiarise yourself with the booking Terms and Conditions and Frequently Asked Questions and answers) so everyone can enjoy a safe visit to our venues.

What do I need to do with my membership?

Aquanation, Aquahub and Lifestyle memberships (direct debit and fixed term) 

Based on feedback from our patrons, we are introducing longer session times and making it more affordable for our members.

All memberships remain on hold, however to thank you for your loyalty we’re offering a flat $5 fee (members only) to attend any session. We hope to see you in our venues soon.

For details about Memberships and any further information check out our Frequently Asked Questions (and answers) here.

Squad and club access memberships

All memberships remain on hold, Individual clubs will contact you about training schedules and access.

For details about direct debits recommencing and any further information regarding access outside of your squad sessions, check out our Frequently Asked Questions and answers here

Can I attend if I'm not a member?

Yes, casual rates apply. See our hours and casual rates page for Aquanation and Aquahub. You will still need to book a session via the Maroondah Leisure app or phone.

There are two ways to book your session

1 - Maroondah Leisure app
If you already have the Maroondah Leisure App, bookings will open 8.30am tomorrow, Friday 18 June. If you don't have the app you will need to download it and set up your profile. Please allow 24 hours between setting up your profile and booking your first session. Click here for details on how to set up your profile and book a session.

2 - By phone
Call Aquahub on 9294 5500 or Aquanation 9298 4600 to book. Our Customer Service team will ask you a series of questions to book you into your preferred session. Visit our website <insert link to website> for session times.
 
All sessions must be booked in advance. No walk-ins will be accepted while COVID-19 restrictions are in place. Payment is to be made upon arrival - preferred payment is tap and go or credit card.

For general enquiries relating to your session or your booking, call Aquahub on 9294 5500 or Aquanation 9298 4600. Alternatively, you can email aquahub@maroondah.vic.gov.au  or aquanation@maroondah.vic.gov.au

Mandatory check in with QR Code

Everybody is required to check in to our facilities using the Victorian Government's QR Code, regardless of how long they are on site. The QR codes are provided at the entrance and customer service counter.

Further information

See maroondahleisure.com.au for updates relating to any additional easing of restrictions, when possible, as they are implemented in the venues, or to see our casual operating rates and hours.  For any membership enquiries, please email membercare@maroondah.vic.gov.au

Thank you for your understanding, patience and continued support over the past months and we look forward to seeing you at our venues once again. We encourage our community to keep up to date on the COVID-19 situation by visiting the Department of Health and Human Services website or calling their hotline on 1800 675 398.

Maroondah Leisure team

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