Virtual Group Fitness FAQs

Our current offering is outlined our group fitness timetables. These classes and times are subject to change at any time. 

1.Create a Mywellness account and enter your personal details or log in via the client portal

• The Technogym app account may take up to 24-hours to be activated
• As this is a health and fitness app, there is a requirement to enter your weight, date of birth and gender. This data is only used for determining your calories burned and MOVES when tracking your activity or working out. If you are just using the app for session bookings, you can enter any weight. Maroondah Leisure staff do not see this.

2. Once your account is activated, Click on ‘Group Fitness Classes - Click to Book’ tile at the top of the app.

3. Under Classes, click on Change Club and search for your facility - Aquahub or Aquanation.

4. Once you have chosen your correct club - you can Book a virtual class in. You will see all upcoming sessions/classes, including session dates, times and locations.

5. Select the session/class you wish to participate in.

6. Click on ‘Book now’ to book your class.

• A gym towel, drink bottle, exercise mat, and plenty of energy
• Members will also need to bring membership card or RFID wristband to access venue
• Casuals can bring in smart device with booking as proof of purchase

• Please ensure you arrive at least 5-minutes before the class start time.
• Check what equipment is required for each class (look at posters on wall), grab equipment and set up equipment (if required) depending on the class type.
• Before participating in a class, please ensure you are familiar with the light, air conditioning and fan switches, exit points, location of the duress alarm and emergency procedures.

Yes, you can participate in a virtual class if you have never participated in a live class.

• If you have never participated in a live BODYPUMP or Les Mills CORE class before, it is definitely worth arriving 5-10mins before the class to ask the customer service staff any questions and to allow for equipment set up.
• A virtual instructor will provide all the instructions you need to participate in the session.

All the equipment is in the group fitness studio - in the room itself or the equipment storage cupboards.

These classes require the following equipment:

BODYPUMP - Les Mills Bar, assorted weight plates, Les Mills step (black), 4x Les Mills risers (red) and an exercise mat.

LES MILLS CORE - Les Mills band or resistance tube, assorted weight plates and an exercise mat.

BODYATTACK - No equipment required.

BODYBALANCE - A yoga or exercise mat.

SH'BAM - No equipment required.

• Each group fitness studio is equipped with CCTV for security and peace of mind.
• First aid kits are located in each studio.
• If you need urgent assistance while using a studio, please press the duress alarm button located next to the studio door.

We recommend arriving at least five minutes prior to the commencement of a class to allow time to set up, view the pre-class safety information and participate in the warm up.

Please avoid arriving late and disrupting classes in progress.

Signage outlining operating instructions for air conditioning and fan use during virtual classes are located in the studio.

Please consider the other participants before making any adjustments.

If you switch on the studio air conditioning or fans, please switch them off after your class.

If you have any questions please ask the customer service staff or duty manager on duty.

We welcome feedback about virtual classes on our timetable. Please speak to a customer service staff member or complete a customer service feedback form.

Aquanation feedback form

Aquahub feedback form

• Please use wipes or the spray bottle and paper towels to clean used equipment
• Please put away any equipment you have used in the correct location
• Please turn off any fans (if you have turned any on)
• Please collect your personal belongings and leave the studio promptly as another class may be starting directly after the class you have participated in.

• Children under the age of 12 are not permitted to participate in any group fitness class, including virtual classes
• Children/teens aged between 12 and 15 years are permitted to participate in all classes, except BODYPUMP
• Children/teens aged between 12 and 15 years can participate in all classes, except BODYPUMP, without direct supervision but council highly recommends active supervision by a parent or guardian.

If your virtual group fitness session doesn't start at the time advertised then there may be a fault, please let Customer Service staff know.